Our Policy
Thank you for adhering to Studio12 Lash & Brow Policies.
These policies are in place to ensure the best quality service for you, as the client.
I am so grateful for your support, thank you
Patch tests are mandatory before your first appointment.
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Arrive on time - anything over 15 minutes will mean your appointment will be cancelled and you will be charged.
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Cancellation/Rescheduling 24 hours before your appointment will result in a fee of 50% of your treatment price.
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Cancellation/Rescheduling on the day of your appointment will result in a fee of 100% of your treatment price.
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Not showing up to your appointment will result in a fee of 100% of your treatment price. Failure to pay the fee will result in no longer being able to book any future appointments at Studio12 Lash & Brow.
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Deposits are non-refunadable
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Please book in advance to avoid any disappointment.
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No Dogs, Guests or Children
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